Covid-19 Booking Policy

Whilst we are excitedly anticipating that all of our 2022 departures will go ahead as planned we know that due to the ongoing Covid situation things can change. Your health, safety and wellbeing is our top priority and we will therefore continue to monitor this situation and follow advice from the FCO (Foreign Commonwealth Office) & WHO (World Health Organisation) 

Should we need to cancel any departures, your booking is in safe hands! Our flexible booking policy will allow you request a full refund or transfer your payments to any of our other camp locations and dates upto to 2 years in advance. This policy is only valid if your tour is cancelled by us due to Covid restrictions. If you need to cancel for any other reason your booking terms and conditions will remain valid. 

Should we need to cancel any departures, your booking is in safe hands! Our flexible booking policy will allow you request a full refund or transfer your payments to any of our other camp locations and dates upto to 2 years in advance. 

We know that you are as keen as us to get back travelling and we are on hand to answer any questions that you may have about restrictions going forward, please reach out to our team and we will be happy to help. 

Frequently asked questions:

What do I do if my tour is cancelled due to travel restrictions? 

If your tour cannot go ahead as planned due to COVID government restrictions you can request a full refund or transfer your booking to any tour, departure and destination over the next two years! 

What do I do if I catch Covid whilst I am travelling?

Your health and wellbeing is our priority.We will ensure all our tour leaders are fully trained and aware of the covid policies for the country which you are travelling in. This will vary from country to country but we will ensure your needs are taken care of and in line with any policies. 

How can I check the travel restrictions for the country I am looking to travel to? 

Situations in each country are still changing and the entry requirements right now may not be the same when you are planning to travel. We recommend regularly checking www.fco.gov.uk for any relevant travel restrictions. Our team will be in touch if there are any changes that affect your travel plans and we are always here if you have any questions too. 

Please note: These policies are subject to change at any time and are not retroactive for bookings cancelled prior to December 22nd 2021.